Hilton Istanbul Bomonti

First thing I would like to mention is Serdar! The front desk service name Serdar is AMAZING! Very helpful and very polite with such a nice smile and attitude during our check in and every time I ask for help. I really appreciate his customer service. He upgraded my room to a better room. He made sure everything was exactly how I requested. I would like to thank Forqan as well. Also, I would like to mention Mr. Baris Satik the restaurant manager he is AWESOME !! His hospitality is amazing. He made our breakfast experience so special and we really appreciate it, will never forget his beautiful smile and his good morals with us and everyone. Excellent breakfast , clean hotel , great staff like Ibrahim was attentive and provided excellent service during the breakfast time. Also Hassan. Highly recommended and thank you for everything!

Although I am no stranger to the Hilton Istanbul Bomonti, having stayed there during previous trips to Istanbul, I would like to share my recent experience. The hotel is situated in a prime location within a quiet neighborhood, though it is not in downtown Istanbul. For travelers looking to be near the Sultan Ahmet district, this may not be the ideal choice unless you have a car. However, for those seeking tranquility and accessibility, this location works well. Service and Facilities The reception and staff were absolutely magnificent, providing exceptional service that I thoroughly appreciated. Special mention goes to Mr. Engin Arsalan and Ms. Esraa. I was lucky that Mr. Engin handled both my check-in and check-out. He was extremely polite, knowledgeable, and helpful, making my experience seamless and enjoyable. During check-out, I also met Ms. Esraa, who approached me with a warm smile and displayed exceptional courtesy. Her attentiveness and professionalism were commendable. The rest of the reception team also deserves recognition for their outstanding hospitality. The hotel’s facilities are excellent and add to the overall experience. I would highly recommend this hotel to others for its quality of service and amenities. Lounge Experience One of the highlights of my previous stays has been the lounge access. I always ensure my reservation includes lounge privileges. Previously, I enjoyed the spacious business lounge on the 34th floor, particularly the 6-8 PM mini buffet, which was a standout feature for me. However, on this trip, I was given access to the executive lounge instead. While the executive lounge was cozy, it was noticeably smaller, and the 6-8 PM mini buffet did not meet the standard set by my earlier experiences. It was less impressive, which was a bit disappointing. Room and Room Service While the room was comfortable, there were a couple of minor issues.

The property is beautiful. The staff were very attentive and friendly. We had a suite for four of us and it was a good size and well appointed. We made good use of the outdoor pool and enjoyed our time listening to music and lounging. It was a lot of fun with a chilled vibe. We had an executive room that gave us access to the lounge. All day soft drinks, tea and coffee. And happy hour from 5-7pm with food and alcoholic beverages. A really lovely experience. Great staff, where nothing was too much trouble and superb views of sunset over the City.

Great breakfast selection Friendly, helpful staff Nice neighborhood with lots of dining options within 15 minutes walk. You also reach the metro station in 15 minutes. There is a taxi station across the street. Luxurious hotel, and overall affordable for this level of luxury.

We enjoyed our stay at Hilton Istanbul Bomonti very much! We were impressed by the interior design and the whole atmosphere, it’s charming and glamorous. All people who work there really love their job and always ready to help. Thank you Mr. Recep Akalan and his team at the reception, Mr. Mehmet and Ms.Zelal. They upgraded our room and gave us welcome drink coupons. It was a nice surprise, indeed! The room was very comfortable, with the greatest view at the city, and clean. We appreciate the work of Ms. Nurcan and Ms.Tuğçe who maintained cleanliness and cosiness in our room. The bed and the pillows were comfy as well. We also loved the breakfast at the restaurant “The globe”, it was delicious! There was great variety of food and drinks. Thank you Mr. Volkan for his help and good service. The spa and the gym are well equipped and clean. The hotel is located in a very nice neighborhood near the old beer factory Bomonti, now there is an Art space where you can visit different exhibitions. You can also go to a beautiful park or just walk around to enjoy shopping and pretty surroundings.